The last decade has been a decade of revolution in the banking sector, there has been a vast change in how people operate their account, and also the way bank offers services. Internet banking has vastly picked up, almost all the nationalized banks now offer internet banking facilities to their consumers. Consumers can perform almost all the non withdrawal transactions at a click of their finger. An even further advancement over internet banking has been the advent of mobile banking. Now, a person can do all major banking transactions using his friendly ‘Smartphone'. The popularity of Smartphones garnered further impetus to mobile banking or preferably known as m-banking.. Google's Android and Apple's iPhone have enabled banks to release "Applications" (Apps) on mobile phones using which the customer can carry out various banking operations. More and more banks are coming up with their mobile applications; of which few major players include State Bank of India, ICICI Bank, Axis Bank, Allahabad Bank, Union Bank of India, IndusInd Bank, Bank of Baroda, etc. Services available Interbank Mobile Payment Service (IMPS): It is a round the clock electronic funds transfer service owned by National Payments Corporation of India (NPCI). This enables the customer to make remittances through the phone, just using his/her mobile phone number once the number is registered with the application and the server. Currently 36 commercial banks provide this service to their customers. Know more about IMPS here. Pay Bills: Online bill payment gives the user the facility to pay various bills of the likes of Electricity, Gas, Insurance premiums, and mobile and fixed telephone bills. This also allows the customer to donate for various NGOs, temples, et al for charity purposes. Almost all the major service providers under each head are covered in the app. Tickets: The customer can also purchase tickets using the application. The customer's bank account is linked to the application (please use the full form) and tickets to bus, and movie, train, airlines, etc. can be purchased instantly, and delivered electronically to the customer. |