It has been reported that despite many advisories to banks regarding installation of closed-circuit television (CCTV) cameras in ATMs, there are as many as 934 ATMs only in Tamil Nadu and 354 in Chennai itself which do not bear one. The report was given by police commisioner T Rajendran.
Police sources say that out of the total 1680 ATM counters in Chennai, 1326 bear CCTV cameras, 1,305 have security guards and only 268 have burglar alarms.
"At the meeting, we advised them to focus on the infrastructure. Bank branches, ATMs, as well as the process of providing escort to bank personnel carrying cash should be made fool-proof. We discussed net-banking frauds, credit card frauds and phising mails. We cited the technical difficulties faced while investigating the recent theft at a Thoraipakkam ATM kiosk," Rajendran said. "The antecedents of the personnel engaged by banks and the companies hired by them should be verified. Security guards should follow standard operating procedures," Rajendran added.
The meeting was attended by RBI regional director KR Ananda, general manager MK Singh, Indian Bank executive director V Ram Gopal, IOB general manager (IT) MS Raghavan, SBI deputy general manager SS Pradhan, Tamilnad Mercantile Bank managing director AK Jeganathan, Canara Bank general manager Lalitha Lakshmanan, Bank of Baroda general manager (south) Usha Ananthasubramaniam, PNB senior manager N Gopu, Union Bank of India assistant general manager Nishish Mobar, UCO Bank deputy general manager DN Routray, ICICI Bank deputy general manager Dinesh Wadhwa, Syndicate Bank general manager Pradeep K Saxena, and HDFC Bank cluster head N Premanand.