Top seven Indian private and public sector banks were rapped on Monday by the telecom controller for persevering with marketing SMS and calls made through unregistered telemarketers. Those pulled up are ICICI Bank, Punjab National Bank, Axis Bank, Kotak Mahindra, Citi, State Bank of India and HDFC Bank. TRAI or Telecom Regulatory Authority of India (Trai) has warned them that their telephone lines would be disconnected.
The new leads issued by the power incorporate a fine of Rs5, 000 for every grievance on the banks assuming that it was discovered that the unsolicited correspondence was made by unregistered telemarketers utilizing its system. The Reserve Bank of India also had notified Financial companies and banks in a warning issued in July not long from now that they might as well captivate "just those telemarketers who are enrolled regarding the guidelines issued by Trai for all their limited time/ telemarketing exercises" and made a request for strictly consistence with the guidelines.