NEWS & ADVICE : HOME LOANS
'SMS Unhappy'- mobile customer grievance service by SBI
By Joseph Samson
Mar 22, 2011
Print    Email    RSS   

The largest lender of the country, State Bank of India has introduced its mobile based customer complaints service called 'SMS Unhappy' on all India basis.

In order to file a complaint, the customer has to send an SMS bearing the text 'UNHAPPY' to the number 8008202020. A customer care executive will then soon call the customer and discuss the issue being faced and the actions to be taken thereof.

Once the corrective action has been taken, the customer's nod will be taken by the bank branch and then the grievance cell will update their data.

The scheme has been inaugurated in the Bhopal head office by Chairman, Mr O P Bhatt.


 


(Comments Posted : 26) Post Your Comments
1. I am a pensioner. my pension A/C No is 51084409584 in your branch madaganj Kishangarh Ajmer Rajasthan. I have submitted life certificate in nov 2016 in bank but dealing not corolate it and he directed to me resubmitt your life certificate. my pension is stopping w.e.f.01.01.2017



My pension is revised and revised ppo submitted to bank in the month of April 2017. The Bank Manager and Dealing has not purse my case and not paid me arrears of pension w.e.f.01.09.2008 to till date.
please lookinto the matter at your end and reply to me by mail.

Iam sent to unhappy message but your call not received index no 807844
madan mohan verma (Posted: Jul 21, 2017)
2. I am a pensioner. my pension A/C No is 51084409584 in your branch madaganj Kishangarh Ajmer Rajasthan. I have submitted life certificate in nov 2016 in bank but dealing not corolate it and he directed to me resubmitt your life certificate. my pension is stopping w.e.f.01.01.2017

My pension is revised and revised ppo submitted to bank in the month of April 2017. The Bank Manager and Dealing has not purse my case and not paid me arrears of pension w.e.f.01.09.2008 to till date.
please lookinto the matter at your end and reply to me by mail.
madan mohan verma (Posted: Jul 21, 2017)
3. Sir, I am Shiladitya Sharma from West Bengal. My account No 20049398324 SBI Kandi, Murshidabad, West Bengal. This account Number is also my pension account. I have received a PPO on 16 Apr 2015 about credit Rs 16,929/- in my account but not credit till date. I also contact with my nearest branch but no response. Please advice me for further processing.
Shiladitya Sharma (Posted: Jun 15, 2015)
Show All Comments
COMPARE QUICKLY
 Select a product:
 

CALCULATE QUICKLY
 Select a product:
 

EDITORS' PICKS
Financial Review: A must for every individual
Home loans: a route to home sweet home
The right age for home loans!
Carnival of Indian Personal Finance Blogs #6
Carnival of Indian Personal Finance Blogs #4


PINJORE: CaℒL Giℛℒs In PiNjOrE 09915787550...
PINJORE: CaℒL Giℛℒ In PiNjOrE 09915787550...
how to gate my home loan certificate

NEWS THIS WEEK
Canara Bank earned a profit of 60%. Feb 6, 2015
New Branch of Laxmi Vilas bank at Vijayawada Jan 30, 2015
Home loan EMIs expected to drop down Jan 21, 2015
Corporation Bank received MSME banking excellence award 2014 Jan 19, 2015
Home loan rates set to fall, after reduction in repo rate Jan 16, 2015
News Archive