HDFC bank one of largest bank of the banking sector has recently introduced the miss call facility for its customers. The facility will provide the customers ease in accessing the facilities. Through this facility customers will be able to order cheque book and check their account balance with in few seconds.
This provision will reduce the customer’s need to visit the branch for checking the account balance. Senior executive of the bank reported that customers can access this facility with their mobile phones without the need of internet connection. The service is receiving a good response from the customers.
To avail the facility customer has to register his mobile number with the bank. Once the number is registered customer can call any of six toll free number of the bank, and just give a miss call at the number from their registered number to make the request. This is a very convenient and cost free way to carry out the services like balance enquiry.