Looking forward to help the under privileged people, SBI along with its 5 associate banks has planned to offer customer call facility. Apart from opening the accounts for the people the bank will be starting up the call facility to provide the customers with updates on balance, last five transactions and cheque book request on their mobile phones.
The bank is looking for the service provider who will assist the bank in getting the mobile number and other relevant details of the customer, who either calls or sends SMS for service request, to the bank’s server. The purpose of this is to avail the basic banking facilities to all the citizens across the country.
The banking will be become simpler for the customers, they can get the serviced through call or SMS. The customer will need to get his/her mobile number registered with bank to avail the facility.